Privacy Policy
Your privacy matters to us at morvethaliqor
Last updated: January 15, 2025
Introduction
morvethaliqor is committed to protecting your personal information and respecting your privacy rights. This privacy policy explains how we collect, use, store, and protect your personal data when you use our business negotiations platform and related services. We operate under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all personal data we process about you, whether you're a visitor to our website, a registered user of our platform, or someone who interacts with our services in any capacity. By using our services, you acknowledge that you have read and understood this policy.
Data Controller Information
morvethaliqor acts as the data controller for the personal information we collect and process. Our registered office is located at 1st floor University Place The Atrium, Oxford Rd, Manchester M13 9PL, United Kingdom. You can contact us regarding any privacy concerns at +447802864771 or info@morvethaliqor.com.
Information We Collect
Information You Provide Directly
- Account registration details including your name, email address, phone number, and professional information
- Profile information such as your job title, company details, industry sector, and professional experience
- Communication data when you contact us through our support channels, participate in forums, or engage with our community features
- Learning and progress data including course completions, assessment results, and skill development tracking
- Payment information processed securely through our third-party payment processors
Information We Collect Automatically
- Technical information including your IP address, browser type and version, operating system, and device characteristics
- Usage data such as pages visited, time spent on different sections, click patterns, and navigation paths
- Performance data including session recordings (anonymised), error reports, and system performance metrics
- Location data derived from your IP address to provide location-appropriate content and services
How We Use Your Information
Service Provision and Enhancement
We process your personal data to deliver our business negotiations training platform effectively. This includes creating and maintaining your account, tracking your learning progress, providing personalised content recommendations, and enabling communication features within our platform.
Communication and Support
Your contact information allows us to respond to your enquiries, provide technical support, send important service updates, and occasionally share information about new features or courses that might interest you. We respect your communication preferences and provide easy opt-out options.
- Administrative communications about your account, billing, or service changes
- Educational content updates and course recommendations based on your interests
- Technical support and customer service interactions
- Research and feedback requests to improve our services
Legal Basis for Processing
Under UK GDPR, we process your personal data based on several legal grounds. For service delivery, we rely on contract performance – processing necessary data to provide the services you've signed up for. For platform improvements and analytics, we use legitimate interests, ensuring our business needs don't override your privacy rights.
When we send marketing communications, we typically rely on your consent, which you can withdraw at any time. For legal obligations such as financial record-keeping or responding to lawful requests, we process data to comply with applicable laws and regulations.
Your Privacy Rights
Access Your Data
Request a copy of the personal information we hold about you, including details about how we use it and who we share it with.
Rectification
Correct any inaccurate or incomplete personal data we have about you through your account settings or by contacting us directly.
Data Portability
Receive your personal data in a structured, machine-readable format or request that we transfer it to another service provider.
Erasure
Request deletion of your personal data when it's no longer necessary for the purposes we collected it or when you withdraw consent.
Restrict Processing
Limit how we use your personal data in certain circumstances, such as while we investigate a complaint about accuracy.
Object to Processing
Object to processing based on legitimate interests or for direct marketing purposes at any time.
Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we do share data with carefully selected third-party service providers who help us deliver our services effectively. These include cloud hosting providers, payment processors, analytics services, and communication platforms.
Service Providers
- Cloud infrastructure providers for secure data storage and platform hosting
- Payment processing companies for handling subscriptions and transactions
- Email service providers for delivering communications and notifications
- Analytics providers to help us understand user behaviour and improve our services
- Google Analytics for website traffic analysis
- Performance monitoring tools for technical optimisation
- User feedback platforms for service improvement
All third-party providers are carefully vetted and bound by data processing agreements that ensure they handle your information with the same level of protection we maintain. They can only use your data for the specific services they provide to us.
International Data Transfers
While we primarily store and process data within the UK and European Economic Area, some of our service providers operate from other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or certification schemes recognised under UK data protection law.
Data Security and Retention
Security Measures
We implement comprehensive technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, regular security audits, and staff training on data protection practices.
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Active user accounts and associated learning data are retained while your account remains active and for up to two years after account closure to handle any queries or issues.
- Account information: Retained for the duration of your active account plus two years
- Learning progress data: Retained for up to five years to support long-term skill development tracking
- Communication records: Retained for three years for customer service and legal compliance
- Financial records: Retained for seven years to comply with tax and accounting regulations
Children's Privacy
Our services are designed for professionals and adults engaged in business activities. We don't knowingly collect personal information from individuals under 16 years of age. If you believe we have inadvertently collected information from someone under 16, please contact us immediately so we can delete the information.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through your registered email address or through prominent notices on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.
Complaints and Data Protection Authority
If you have concerns about how we handle your personal data, we encourage you to contact us first so we can address your concerns directly. However, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.
You can contact the ICO through their website at ico.org.uk, by telephone on 0303 123 1113, or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Questions About This Policy?
If you have any questions about this privacy policy or how we handle your personal data, please don't hesitate to contact us.
Email: info@morvethaliqor.com
Phone: +447802864771
Address: 1st floor University Place The Atrium, Oxford Rd, Manchester M13 9PL, United Kingdom